REFUND POLICY
RETURNS, DAMAGED, FAULTY OR INCORRECT ORDERS
In an unfortunate event where your order does not arrive in mint condition please email info@simplycreative.co.nz and we will ensure the situation is fixed with a replacement. You may be asked to provide evidence of the damaged/faulty or incorrect goods. Once inspected and confirmed, Simply Creative will replace it for the same item. If the item is out of stock you will be advised immediately and will have the opportunity to choose another product of the same value, or apply for a refund.
In an unfortunate event where your order does not arrive in mint condition please email info@simplycreative.co.nz and we will ensure the situation is fixed with a replacement. You may be asked to provide evidence of the damaged/faulty or incorrect goods. Once inspected and confirmed, Simply Creative will replace it for the same item. If the item is out of stock you will be advised immediately and will have the opportunity to choose another product of the same value, or apply for a refund.
Orders are printed and framed to order because of this nature we do not offer refunds, so please choose wisely. Colours may vary from screen to print, if you need more product info or help choosing please email info@simplycreative.co.nz